• Mon - Fri 9:00- 6.30 Sat 9:00-3:00
  • 9614 Albemarle Rd Charlotte, NC 28227
  • +17045631700

About us

Customer service is not a department.
It's a way of doing business
Charlotte NC Used Cars > About us

WELCOME TO JOURNEY AUTO SALES

We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our quality used car inventory, as well as allow you to conveniently get a quote, schedule an appointment, or apply for financing. The search for a new car is filled with high expectations. Undoubtedly, that has a lot to do with the vehicles you are considering, but at Journey Auto Sales, we think you should also have pretty high expectations for customer service.

 — Scott Hicks, Journey Auto Sales

CUSTOMER TESTIMONIALS

Excellent
Based on 283 reviews
Lindsey Williams
Lindsey Williams
2023-11-22
Ryan was great and straight forward to work with! Process was easy and honest from the time we walked on the lot to the time we pulled out with our new car! Will definitely recommend Journey to anyone looking for a reliable used car! Thank you!
Colby Mosier
Colby Mosier
2023-11-17
Ask for Ryan
Timothy Lezette
Timothy Lezette
2023-11-16
Top notch service and experience. Scott, Jacob, and the entire staff at Journey Auto Sales are fantastic. You won’t go wrong with this crew. Thank you is not enough for all you did.
Brian Sullivan
Brian Sullivan
2023-11-06
Dealing with Ryan was a smooth experience. I requested additional pictures of the vehicle and he got them over to me super quick. I flew in from out of state and the vehicle was just as described.
Samia Austin
Samia Austin
2023-10-30
Great customer service and super helpful
Rodney Freeman
Rodney Freeman
2023-10-27
Great place to by a car for a fair price. The entire team was pleasant and helpful in ensuring the car buying experience was smooth. I would definitely buy from here again
Tracey Cabanis
Tracey Cabanis
2023-10-21
Jacob was so professional, courteous, and patient during the buying process. We never felt pressured. We got an awesome vehicle! Corson partnered with Jacob to get the deal done just how we needed! Thanks guys!
chris robinson
chris robinson
2023-10-21
Salesmen we’re very nice
Tracy Dooley
Tracy Dooley
2023-10-20
Excellent customer service!!!! Jacob was very professional for someone who has only been selling for 3 months!!! Highly recommend!!!!
Camaya Dargan
Camaya Dargan
2023-10-18
good service !

CORE VALUES

We strive provide you with the knowledge you need to make an educated decision in choosing the vehicle that is right for your lifestyle as well as your budget.

  • Stress-free financing.
  • Robust selection of excellent vehicles.
  • 100+ vehicles on site.
  • Trusted by our community

OUR ADVANTAGES

Do You want to sell a car?

What’s your car worth? Receive the absolute best value for your trade-in vehicle. We even handle all paperwork. Schedule your appointment today!

Are You looking for a new car?

Our cars are delivered fully-registered with all requirements completed. We’ll deliver your car wherever you are.

How to schedule a service online?

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